Vigurs, C;
Maidment, C;
Fell, M;
Shipworth, D;
(2021)
Customer Privacy Concerns as a Barrier to Sharing Data about Energy Use in Smart Local Energy Systems: A Rapid Realist Review.
Energies
, 14
(5)
p. 1285.
10.3390/en14051285.
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Abstract
The purpose of this review is to investigate the nature of privacy concerns in the context of smart local energy systems (SLES) to understand how SLES providers can minimize both user concerns, and cause for concern, around privacy. We conducted a rapid realist review and thematic framework analysis against Bronfenbrenner’s socio–ecological model to understand privacy concerns in different contexts. A common privacy concern was that sharing detailed energy use data had the potential to reveal information about home life, and to intrude upon people’s sense of autonomy, choice, and control. Evidence suggests that people are willing to accept new data sharing technologies if the benefits of doing so are clear, anticipated, and mutually beneficial. Building trust, through increasing knowledge and understanding, was a mechanism for overcoming privacy concerns, but this was mediated by the organization providing the information. Non-profit organizations were more trusted to ensure appropriate safeguards to privacy were in place. One key barrier to participation with good supporting evidence was that people could resist perceived intrusions on their privacy. This could be actively resisted by refusing to install data collection technologies or passively by non-participation in adapting energy use behaviours: both of which are necessary for SLES to achieve their goals of managing energy demand and building resilience in smart grids.
| Type: | Article |
|---|---|
| Title: | Customer Privacy Concerns as a Barrier to Sharing Data about Energy Use in Smart Local Energy Systems: A Rapid Realist Review |
| Open access status: | An open access version is available from UCL Discovery |
| DOI: | 10.3390/en14051285 |
| Publisher version: | http://doi.org/10.3390/en14051285 |
| Language: | English |
| Additional information: | This work is licensed under a Creative Commons Attribution 4.0 International License. The images or other third party material in this article are included in the Creative Commons license, unless indicated otherwise in the credit line; if the material is not included under the Creative Commons license, users will need to obtain permission from the license holder to reproduce the material. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/ |
| Keywords: | Rapid realist review; smart local energy system; barriers; privacy |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > School of Education UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education > IOE - Social Research Institute UCL > Provost and Vice Provost Offices > UCL BEAMS UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > Bartlett School Env, Energy and Resources |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10124563 |
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