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Your Money or Your Business: Decision-Making Processes in Ransomware Attacks

Borrion, H; Yuryna Connolly, L; (2020) Your Money or Your Business: Decision-Making Processes in Ransomware Attacks. In: Proceedings of the Forty-First International Conference on Information Systems 2020. Association for Information Systems: Virtual. (In press). Green open access

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Abstract

In this paper, we explore decision-making processes of ransomware victims, focusing on organisations. We examine 39 ransomware attacks using qualitative data collected from victims and police officers from cybercrime units in the UK. A basic premise of this paper is that victims make rational decisions to (not) pay ransoms. Their decision-making processes represent a complex infrastructure that consists of several reasons that drive these choices. Our research shows that victims weigh the costs and benefits of the attack outcomes before making final decisions. The aim of this work is to develop an in-depth understanding of these processes and suggest measures to avoid ransom payments, which, in turn, will help reduce ransomware crime.

Type: Proceedings paper
Title: Your Money or Your Business: Decision-Making Processes in Ransomware Attacks
Event: Forty-First International Conference on Information Systems 2020
Location: India
Open access status: An open access version is available from UCL Discovery
Publisher version: https://aisnet.org/page/ICISPage
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Ransomware attacks, Rational Choice Theory, organisations, decision processes
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Security and Crime Science
URI: https://discovery.ucl.ac.uk/id/eprint/10110901
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