Cidik, M; (2020) Project-managing the social value of built assets: a call for a focus on value manifestation. In: Scott, L and Neilson, C, (eds.) (Proceedings) ARCOM Thirty-Sixth Annual Conference 2020. (pp. pp. 35-44). Association of Researchers in Construction Management (ARCOM): Glasgow, Scotland.

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Abstract

Social value of built assets (during their operational phase) is a major topic within the wider debate on social value in construction. Extant research and practical guidance mainly suggest a define-measure-manage approach to project managing the social value of built assets. However, apparent in this literature is the challenge with the definition of social value, which depends on the perspective and timescale as well as on the social and material scales concerned. Arguments from the previous debate on developing a theory of the built environment, which struggled with a similar definitional issue, shed further light on the root causes of the challenge of defining the social value of built assets. Based on a review of these two bodies of literature, it is argued that shifting the focus from defining social value to capturing its manifestations can provide a better basis for developing project management insights and knowledge accumulation. It is concluded that a focus on manifestation would provide a richer understanding of the social value of built assets at the operational phase; thus, providing more comprehensive insights about how it can be project managed. It is also concluded that such a research agenda could enable a transformation that would put social value considerations at the core of professions and businesses in the built environment.

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