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A Longitudinal Interview Study on Work Planning During COVID-19 Lockdown

Ahmetoglu, Y; Brumby, D; Cox, A; (2020) A Longitudinal Interview Study on Work Planning During COVID-19 Lockdown. In: Proceedings of the Microsoft Research New Future of Work Workshop. Microsoft: Redmond, WA, USA. Green open access

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Abstract

As a result of transitioning to remote work during the COVID-19 lockdown, many knowledge workers had to quickly invent new ways of managing work while working entirely from home. The research community currently lacks insights about how such a stressful and disruptive event might impact how people plan their work. To start filling this gap, the current study explored how knowledge workers adjust their planning routines, strategies and tools during this unprecedented global crisis. It consists of longitudinal weekly interviews with 15 participants during the UK's COVID-19 lockdown. Early stage analysis of 68 interviews is presented. Findings suggest that workers experienced planning challenges that prevented them from keeping their existing planning routines. We describe those planning challenges together with the new planning routines, strategies and tools that participants developed during this period. These insights are discussed in terms of future research directions that can benefit both workers and organisations to support the transition to productive remote work.

Type: Proceedings paper
Title: A Longitudinal Interview Study on Work Planning During COVID-19 Lockdown
Event: Microsoft Research New Future of Work Workshop
Open access status: An open access version is available from UCL Discovery
Publisher version: https://www.microsoft.com/en-us/research/uploads/p...
Language: English
Additional information: This version is the version of record. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: remote work, COVID-19, planning, productivity, CSCW, knowledge work, invisible work
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences > UCL Interaction Centre
URI: https://discovery.ucl.ac.uk/id/eprint/10106230
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