UCL Discovery
UCL home » Library Services » Electronic resources » UCL Discovery

Theoretical and methodological considerations in evaluating large-scale health information technology change programmes

Cresswell, K; Sheikh, A; Franklin, BD; Krasuska, M; Nguyen, HT; Hinder, S; Lane, W; ... Williams, R; + view all (2020) Theoretical and methodological considerations in evaluating large-scale health information technology change programmes. BMC Health Services Research , 20 (1) , Article 477. 10.1186/s12913-020-05355-7. Green open access

[thumbnail of Cresswell_et_al-2020-BMC_Health_Services_Research.pdf]
Preview
Text
Cresswell_et_al-2020-BMC_Health_Services_Research.pdf - Published Version

Download (740kB) | Preview

Abstract

BACKGROUND: Attempts to achieve digital transformation across the health service have stimulated increasingly large-scale and more complex change programmes. These encompass a growing range of functions in multiple locations across the system and may take place over extended timeframes. This calls for new approaches to evaluate these programmes. MAIN BODY: Drawing on over a decade of conducting formative and summative evaluations of health information technologies, we here build on previous work detailing evaluation challenges and ways to tackle these. Important considerations include changing organisational, economic, political, vendor and markets necessitating tracing of evolving networks, relationships, and processes; exploring mechanisms of spread; and studying selected settings in depth to understand local tensions and priorities. CONCLUSIONS: Decision-makers need to recognise that formative evaluations, if built on solid theoretical and methodological foundations, can help to mitigate risks and help to ensure that programmes have maximum chances of success.

Type: Article
Title: Theoretical and methodological considerations in evaluating large-scale health information technology change programmes
Location: England
Open access status: An open access version is available from UCL Discovery
DOI: 10.1186/s12913-020-05355-7
Publisher version: https://doi.org/10.1186/s12913-020-05355-7
Language: English
Additional information: © 2020 BioMed Central Ltd unless otherwise stated. This article is licensed under a Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/).
Keywords: Evaluation, Health information technology, Implementation
UCL classification: UCL
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Life Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Life Sciences > UCL School of Pharmacy
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Life Sciences > UCL School of Pharmacy > Practice and Policy
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences > Institute of Health Informatics
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences > Institute of Health Informatics > CHIME
URI: https://discovery.ucl.ac.uk/id/eprint/10098843
Downloads since deposit
74Downloads
Download activity - last month
Download activity - last 12 months
Downloads by country - last 12 months

Archive Staff Only

View Item View Item