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Linguistic Sources of Coalition Miscommunication

Poteet, S; Xue, P; Patel, J; Kao, A; Giammanco, C; Whiteley, I; (2008) Linguistic Sources of Coalition Miscommunication. In: Proceedings of the NATO RTO-MP-HFM-142 :Adaptability in Coalition Teamwork. (pp. p. 10). NATO Green open access

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Current major military deployments almost always involve collaboration between multinational teams. Joint operations often face operationally and environmentally complex and dynamic scenarios. Effective and efficient communication is a key enabler to success; however, the diverse backgrounds of multinational teams have presented serious challenges in coalition communication. This on-going exploratory study investigates miscommunications between US and UK military personnel (and civilians working with them). It focuses on understanding miscommunication due to differences in language forms and language use, including the context of use. Based on the data collected from a set of semi-structured interviews of military personnel, this study identified a number of categories and patterns of miscommunication. The preliminary results have presented a number of implications for improving communication between UK and US teams, which can serve as insights for improving multinational team communication in general.

Type: Proceedings paper
Title: Linguistic Sources of Coalition Miscommunication
Event: NATO RTO-MP-HFM-142 Adaptability in Coalition Teamwork
Location: Copenhagen, Denmark
Dates: 21 April 2008 - 23 April 2008
ISBN-13: 978-92-837-0062-3
Open access status: An open access version is available from UCL Discovery
DOI: 10.14339/RTO-MP-HFM-142
Publisher version: https://tinyurl.com/3dmhz53u
Language: English
Additional information: This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Maths and Physical Sciences
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Maths and Physical Sciences > Dept of Space and Climate Physics
URI: https://discovery.ucl.ac.uk/id/eprint/10098436
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