Awan, S;
Bel, G;
Esteve, M;
(2020)
The Benefits of PSM: An Oasis or a Mirage?
Journal of Public Administration Research and Theory
, 30
(4)
pp. 619-635.
10.1093/jopart/muaa016.
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Abstract
Scholarly interest in Public Service Motivation has yielded a vast amount of research, exploring its potential for benefitting public-sector organizations through increased employee job satisfaction, enhanced individual performance, employee retention, and enhanced organizational commitment and citizenship behavior. However, a closer inspection of the literature reveals mixed empirical evidence for each impact of PSM. The present study carries out a meta-analysis of five key impacts of PSM to explain the divergence of results in the existing literature. We find evidence of the existence of a true effect for PSM over all the dependent variables, except for turnover intentions. In addition, we find a possible explanation for the mixed empirical evidence found in previous studies. Our results show the importance of the contextual variables legal origin and endemic countrywide corruption, along with measurement-related variables. We conclude by discussing the importance of context for the theory of PSM.
| Type: | Article |
|---|---|
| Title: | The Benefits of PSM: An Oasis or a Mirage? |
| Open access status: | An open access version is available from UCL Discovery |
| DOI: | 10.1093/jopart/muaa016 |
| Publisher version: | https://doi.org/10.1093/jopart/muaa016 |
| Language: | English |
| Additional information: | This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions. |
| UCL classification: | UCL UCL > Provost and Vice Provost Offices > UCL SLASH UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS > Dept of Political Science |
| URI: | https://discovery.ucl.ac.uk/id/eprint/10093073 |
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