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Video reflection: An emerging tool for training client‐centred communication skills in staff supporting adults with learning disabilities in an education setting

Meadows, B; Taylor, M; Rayment, T; Johnson, J; Mahon, M; (2020) Video reflection: An emerging tool for training client‐centred communication skills in staff supporting adults with learning disabilities in an education setting. British Journal of Learning Disabilities 10.1111/bld.12307.

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Abstract

1.1 BACKGROUND: Speech and language therapists (SLTs) contribute to communication with adults with learning disabilities by providing training to the networks that support them. The requirements for successful communication with this population are frequently complex and necessitate an effective training medium to transfer the target knowledge and skills. Video has increasingly been used as a tool to facilitate self‐reflection and behaviour change. Currently, there is limited research into the effectiveness of video‐based training in education settings for adults with learning disabilities. Therefore, this study investigated the effectiveness of video reflection training (VRT) for support staff in a college for adults with learning disabilities. 1.2 MATERIALS AND METHOD: Ten staff members with diverse skill sets completed three VRT sessions aimed at improving their use of communication strategies. Training evaluation measures were taken before and after VRT and included use of communication strategies, self‐efficacy, training pre‐conceptions and training experience. 1.3 RESULTS: Overall, the majority of staff made gains either in their use of communication strategies or in their self‐efficacy ratings. Yet, study limitations restrict conclusions regarding whether VRT itself caused these outcomes. Interpretation revealed five factors relating to the effectiveness of VRT: tailoring training to staff's pre‐existing skills, practising facilitation techniques, providing acceptable training, increasing self‐reflection skills and using video as a reflection tool. 1.4 CONCLUSIONS: Regardless of the limitations, this study provides findings that VRT is a useful tool for training support staff to use client‐centred communication skills in an education setting. Future training programmes should be individualised and tailored to staff depending on their skill sets.

Type: Article
Title: Video reflection: An emerging tool for training client‐centred communication skills in staff supporting adults with learning disabilities in an education setting
DOI: 10.1111/bld.12307
Publisher version: http://dx.doi.org/10.1111/bld.12307
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Social Sciences, Education, Special, Education & Educational Research, adults with learning disabilities, interaction, intervention, speech and language therapy, staff training, video reflection, FEEDBACK, PROGRAM
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences > Language and Cognition
URI: https://discovery.ucl.ac.uk/id/eprint/10090493
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