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Evaluating 'Prefer not to say' Around Sensitive Disclosures

Warner, M; Kitkowska, A; Gibbs, J; Maestre, J; Blandford, A; (2020) Evaluating 'Prefer not to say' Around Sensitive Disclosures. In: Proceedings of the 2020 ACM CHI Conference on Human Factors in Computing Systems (CHI 2020). Association for Computing Machinery (ACM): Honolulu, HI, USA. (In press). Green open access

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Abstract

As people’s offline and online lives become increasingly entwined, the sensitivity of personal information disclosed online is increasing. Disclosures often occur through structured disclosure fields (e.g., drop-down lists). Prior research suggests these fields may limit privacy, with non-disclosing users being presumed to be hiding undesirable information. We investigated this around HIV status disclosure in online dating apps used by men who have sex with men. Our online study asked participants (N = 183) to rate profiles where HIV status was either disclosed or undisclosed. We tested three designs for displaying undisclosed fields. Visibility of undisclosed fields had a significant effect on the way profiles were rated, and other profile information (e.g., ethnicity) could affect inferences that develop around undisclosed information. Our research highlights complexities around designing for non-disclosure and questions the voluntary nature of these fields. Further work is outlined to ensure disclosure control is appropriately implemented around online sensitive information disclosures.

Type: Proceedings paper
Title: Evaluating 'Prefer not to say' Around Sensitive Disclosures
Event: 2020 ACM CHI Conference on Human Factors in Computing Systems (CHI 2020)
Location: Honolulu, USA
Dates: 25 April 2020 - 30 April 2020
Open access status: An open access version is available from UCL Discovery
DOI: 10.1145/3313831.3376150
Publisher version: https://chi2020.acm.org/
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: non-disclosure; disclosure; prefer not to say; structured disclosure fields; online dating; privacy; privacy unraveling; online privacy
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Population Health Sciences > Institute for Global Health
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
URI: https://discovery.ucl.ac.uk/id/eprint/10089729
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