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Ecosystems Effects on Software-Consuming Organizations: an experience report on two observational studies

dos Santos, RP; Werner, C; Finkelstein, A; (2018) Ecosystems Effects on Software-Consuming Organizations: an experience report on two observational studies. In: Proceedings of the 12th European Conference on Software Architecture: Companion Proceedings. (pp. Art. no 23-Art. no 23). ACM: New York, NY, USA. Green open access

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Abstract

Software engineers should have the ability to abstract the complexity of a whole system composed of products, demands and suppliers emerging from an interconnected network termed a software ecosystem (SECO). Since software suppliers resort to virtual integration, software-consuming organizations face difficulties performing IT management activities and analyzing what application or technology enter their SECO. In this context, the `silent' effects of nontechnical factors give rise to serious long-term problems, e.g., low productivity, investment loss, financial crisis, or bankruptcy. This paper presents an investigation of SECO effects on software-consuming organizations performing IT management activities in real settings. IT management teams have regular meetings to deliberate on acquisition decisions which they base on experience and IT market recommendations, including spreadsheets and distributed documents. Analysis of the decision space, business objective synergy, and technology/supplier dependency are identified as the most critical health indicators for SECO platform monitoring in IT management activities. This highlights the critical role acquisition preparation plays in the SECO context.

Type: Proceedings paper
Title: Ecosystems Effects on Software-Consuming Organizations: an experience report on two observational studies
Event: 12th European Conference on Software Architecture (ECSA)
Location: Madrid, SPAIN
Dates: 24 September 2018 - 28 September 2018
Open access status: An open access version is available from UCL Discovery
DOI: 10.1145/3241403.3241428
Publisher version: https://doi.org/10.1145/3241403.3241428
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Science & Technology, Technology, Computer Science, Software Engineering, Computer Science, Software Ecosystems, IT Management, Acquisition, Software-Consuming Organizations, Governance, Observational Studies
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
URI: https://discovery.ucl.ac.uk/id/eprint/10088953
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