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Why Jenny Can’t Figure Out Which Of These Messages Is A Covert Information Operation

Caulfield, T; Spring, J; Sasse, M; (2020) Why Jenny Can’t Figure Out Which Of These Messages Is A Covert Information Operation. In: NSPW '19: Proceedings of the New Security Paradigms Workshop. ACM: San Carlos, Costa Rica. Green open access

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Abstract

We view foreign interference in US and UK elections via social manipulation through the lens of usable security. Our goal is to provide advice on what interventions on the socio-technical election system are likely to work, and which are likely to fail. Strategies that the usable security literature indicates are likely to work are those that (1) avoid overloading the user's primary task; (2) help people understand negative consequences of their actions; and (3) support the long-term education of users with analytic reasoning skills and adequate background knowledge. Several of the responses to election interference proposed by governments and technology companies so far do not abide by these recommendations and are likely to be ineffective.

Type: Proceedings paper
Title: Why Jenny Can’t Figure Out Which Of These Messages Is A Covert Information Operation
Event: New Security Paradigms Workshop 2019
Open access status: An open access version is available from UCL Discovery
DOI: 10.1145/3368860.3368870
Publisher version: https://doi.org/10.1145/3368860.3368870
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: disinformation, information operations, election interference, usable security
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
URI: https://discovery.ucl.ac.uk/id/eprint/10088492
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