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Managing Project Community in Infrastructure Megaprojects

Ninan, J; Mahalingam, A; Clegg, S; (2019) Managing Project Community in Infrastructure Megaprojects. In: Gopanath, Saji and Pati, R.K. and Padhi, S.S., (eds.) Proceedings of the Project Management - PMI India Research & Academic Conference 2019. (pp. pp. 489-506). Project Management Institute: Kozhikode, India. Green open access

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Abstract

Developing countries, such as India, look towards massive investments in infrastructure megaprojects to achieve their development goals quickly. However, megaprojects are plagued with failures and inefficiencies often due to the project’s inability to handle external stakeholders such as project community. Project communities are the end users of the project, are most inconvenienced by the project, and they hold significant potential to stop the project by asking a democratically elected government to do so. In this context, we seek to understand how a metro rail megaproject in India manages their project community through visible and invisible strategies using an in-depth case study. The organizational power theories of the dimensions of power theory and the circuit of power theory are used to explain these strategies. The research draws on data from 30 semi-structured interviews with the project team and five years of social media data comprising 640 Tweets. A Grounded theory method is used to find the visible, invisible strategies and their relation between each other. The results show that invisible strategies depend on visible strategies by relying on the adaptations made for the community and the visible strategies depend on the invisible strategies by relying on the changed preferences of the project community. The findings have contributions to theory and practice of managing project community in infrastructure megaprojects.

Type: Proceedings paper
Title: Managing Project Community in Infrastructure Megaprojects
Event: Project Management - PMI India Research & Academic Conference 2019
Location: IIM Kozhikode
Dates: 28 February 2019 - 02 March 2019
ISBN-13: 978-81-926239-9-3
Open access status: An open access version is available from UCL Discovery
Publisher version: https://iimk.ac.in/research/pmiconf2019/eproceedin...
Language: English
Additional information: This version is the version of record. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Megaprojects, Project community, Strategies, Organizational Power theory
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > The Bartlett Sch of Const and Proj Mgt
URI: https://discovery.ucl.ac.uk/id/eprint/10086988
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