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The development of national occupational standards for intercultural working in the UK

MacDonald, MN; O’Regan, JP; Witana, J; (2009) The development of national occupational standards for intercultural working in the UK. Journal of Vocational Education & Training , 61 (4) pp. 375-398. 10.1080/13636820903363600. Green open access

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Abstract

From 2007 to 2008, CILT (Centre for Information for Language Teachers) developed a set of National Occupational Standards for Intercultural Working in the UK. This paper reports on three questions arising from the development project: how these standards are distinctive from others, how they realise intercultural competence and how they meet workplace expectations. Drawing on the directly relevant published evidence‐base, the paper argues that these standards are distinctive in their relationship with other suites, the range of their application, and the ways in which personal attributes are exemplified and embedded within performance outcomes. The standards also reflect a multi‐dimensional approach to competencies which include personal qualities such as reflection, self‐development, critical thinking and ethics; and the standards are described in a way which is credible and achievable in the workplace. For example, one pivotal unit of the standards focuses on self‐exploration and performance improvement around the areas of inclusive working practices, effective communication and challenging stereotypes.

Type: Article
Title: The development of national occupational standards for intercultural working in the UK
Open access status: An open access version is available from UCL Discovery
DOI: 10.1080/13636820903363600
Publisher version: https://doi.org/10.1080/13636820903363600
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: CILT, occupational standards, national vocational qualifications (NVQ), competence, intercultural working, intercultural competence, Intercultural Competence Assessment framework (INCA)
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > School of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education
UCL > Provost and Vice Provost Offices > School of Education > UCL Institute of Education > IOE - Culture, Communication and Media
URI: https://discovery.ucl.ac.uk/id/eprint/10085013
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