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Effects of changing travel patterns on travel satisfaction: A focus on recently relocated residents

De Vos, J; Ettema, D; Witlox, F; (2019) Effects of changing travel patterns on travel satisfaction: A focus on recently relocated residents. Travel Behaviour and Society , 16 pp. 42-49. 10.1016/j.tbs.2019.04.001. Green open access

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Abstract

Previous studies indicate that travel satisfaction is affected by elements such as travel mode choice and trip duration. However, how people’s satisfaction levels with travel adapt after changing their travel behaviour has not yet been analysed thoroughly. In this study we analyse travel satisfaction of 1650 respondents who recently relocated to selected neighbourhoods in the city of Ghent (Belgium), and therefore changed their daily travel patterns (i.e., commute and leisure trips). Based on a two-step approach, i.e., a factor analysis followed by a cluster analysis, respondents are segmented into four clusters based on their changes in travel behaviour after they moved. Results indicate that especially clusters with respondents that decreased travel distance and duration, and increased the use of car alternatives have high levels of travel satisfaction, for both commute trips and leisure trips. Respondents from these clusters also indicated the highest levels of travel satisfaction improvements. This study provides additional motivation for policy makers and urban planners to convince more people to relocate to urban areas, or for densification and land use mixing of existing neighbourhoods, as this will not only result in more sustainable travel patterns, but also in more satisfying travel patterns.

Type: Article
Title: Effects of changing travel patterns on travel satisfaction: A focus on recently relocated residents
Open access status: An open access version is available from UCL Discovery
DOI: 10.1016/j.tbs.2019.04.001
Publisher version: https://doi.org/10.1016/j.tbs.2019.04.001
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Travel satisfaction, Residential relocation, Travel behavior, Travel mode choice, Travel attitudes
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > The Bartlett School of Planning
URI: https://discovery.ucl.ac.uk/id/eprint/10083511
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