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Motivating Public Employees

Esteve, M; Schuster, C; (2019) Motivating Public Employees. [Book]. Elements in Public and Nonprofit Administration. Cambridge University Press: Cambridge, UK.

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What motivates public employees to work hard? This book systematically reviews answers from public administration research. We locate this research in a novel two-dimensional typology which shows that public employees can be motivated for other- and self-interested reasons; and extrinsic (motivated by outcomes) and intrinsic (motivated by work itself) reasons. Public administration research sheds significant light on extrinsic motivators: working hard to help society (public service motivation), one’s organization (organizational commitment) and oneself (financial incentives). Future research should focus on hitherto understudied motivators: symbolic rewards and intrinsic motivators, such as enjoyable work tasks, warm glow, and relatedness with colleagues.

Type: Book
Title: Motivating Public Employees
ISBN: 1108653022
ISBN-13: 9781108653022
DOI: 10.1017/9781108559720
Publisher version: https://doi.org/10.1017/9781108559720
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL SLASH
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS > Dept of Political Science
URI: https://discovery.ucl.ac.uk/id/eprint/10078835
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