Chalvatza, F; Karkalas, S; Mavrikis, M; (2019) Communicating learning analytics: Stakeholder participation and early stage requirement analysis. In: Proceedings of the 11th International Conference on Computer Supported Education - Volume 2: CSEDU. (pp. pp. 339-346). SCITEPRESS – Science and Technology Publications: Heraklion, Greece.

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Abstract

This paper reflects on a user-centered design methodology for requirements elicitation at early stages of a design process for Learning Analytics tools. This methodology may be used as a domain specific instrument to elicit user perspectives about the communicational aspects of learning analytics dashboards. The focus of this work is identifying ways to communicate the data analysis findings in a way that is easily perceptible and facilitates actionable decision making. We present the structure as well as the logic behind the design of this instrument. As a case study, the paper describes an implementation of this methodology in the context of school-wide analytics communicating to stakeholders quality indicators through summarising and visualising data collected through student and parent surveys. We provide high-level and transferable recommendations derived from the analysis of the workshop with key stakeholders and identify future improvements in our methodology.

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