UCL Discovery
UCL home » Library Services » Electronic resources » UCL Discovery

Talking to GNOMEs: Exploring privacy and trust around internet of things devices in a public space

Milton, R; Hudson-Smith, A; Buyuklieva, B; Gray, S; Hay, D; (2018) Talking to GNOMEs: Exploring privacy and trust around internet of things devices in a public space. In: Proceeding CHI EA '18 Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems. (pp. LBW632). ACM: Montreal QC, Canada. Green open access

[img]
Preview
Text
talking-gnomes-exploring.pdf - Published version

Download (1MB) | Preview

Abstract

Privacy issues can be difficult for end-users to understand and are therefore a key concern for information-sharing systems. This paper describes a deployment of fifteen Bluetooth-beacon-enabled ‘creatures’ spread across London’s Queen Elizabeth Olympic Park, which initiate conversations on mobile phones in their vicinity via push notifications. Playing on the common assumption that neutral public settings promote anonymity, users’ willingness to converse with personified chatbots is used as a proxy for understanding their inclination to share personal and potentially disclosing information. Each creature is linked to a conversational agent that asks for users’ memories and their responses are then shared with other creatures in the network. This paper presents the design of an interactive device used to test users’ awareness of how their information propagates to others.

Type: Proceedings paper
Title: Talking to GNOMEs: Exploring privacy and trust around internet of things devices in a public space
Event: CHI EA '18 Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems
Location: Montreal QC, Canada
Dates: 21 - 26 April, 2018
ISBN-13: 9781450356213
Open access status: An open access version is available from UCL Discovery
DOI: 10.1145/3170427.3188481
Publisher version: https://doi.org/10.1145/3170427.3188481
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Chatbots; 3D printing; Public engagement; Natural language; Bluetooth beacons; Eddystone; Privacy. Chatbots; 3D printing; Public engagement; Natural language; Bluetooth beacons; Eddystone; Privacy.
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > Centre for Advanced Spatial Analysis
URI: https://discovery.ucl.ac.uk/id/eprint/10076673
Downloads since deposit
38Downloads
Download activity - last month
Download activity - last 12 months
Downloads by country - last 12 months

Archive Staff Only

View Item View Item