UCL Discovery
UCL home » Library Services » Electronic resources » UCL Discovery

Exploring user experience on mobile library service by cognitive mapping

Fu, Y; (2019) Exploring user experience on mobile library service by cognitive mapping. In: (Proceedings) CHIIR '19 Proceedings of the 2019 Conference on Human Information Interaction and Retrieval. (pp. pp. 397-400). ACM: New York, NY, USA. Green open access

[img]
Preview
Text
Fu CHIIR2019-yaming.pdf - Accepted version

Download (533kB) | Preview

Abstract

The ubiquitous application of mobile web technology is having a significant impact on education and is changing the way of learning and teaching. With this evolving technological change, new ways of exploring information behaviour and user experience with mobile devices are needed. This research aims to explore user experience (UX) by using an innovative ethnographic approach, cognitive mapping, trying to investigate this issue from an interpretivist viewpoint. A triangulation of log analysis, cognitive mapping and semi-structured interview is adopted to gain a comprehensive view of how users interact with mobile technology with a specific look into their experience on using the mobile library service.

Type: Proceedings paper
Title: Exploring user experience on mobile library service by cognitive mapping
Event: CHIIR '19 Proceedings of the 2019 Conference on Human Information Interaction and Retrieval
ISBN-13: 9781450360258
Open access status: An open access version is available from UCL Discovery
DOI: 10.1145/3295750.3298968
Publisher version: https://doi.org/10.1145/3295750.3298968
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
UCL classification: UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL SLASH
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of Arts and Humanities > Dept of Information Studies
URI: https://discovery.ucl.ac.uk/id/eprint/10073741
Downloads since deposit
0Downloads
Download activity - last month
Download activity - last 12 months
Downloads by country - last 12 months

Archive Staff Only

View Item View Item