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The health and safety risks for people who drive for work in the gig economy

Christie, N; Ward, H; (2019) The health and safety risks for people who drive for work in the gig economy. Journal of Transport & Health , 13 pp. 115-127. 10.1016/j.jth.2019.02.007. Green open access

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Abstract

Background Very little research has been conducted into the road safety risks of people who drive in the gig economy (e.g. Uber, Deliveroo). The aim of this study was to explore the experience of risk and its management amongst drivers and their managers engaged in the gig economy. Methods In depth interviews and an online survey were carried out among gig economy drivers and their managers. Questions focused on the context in which they work, the extent to which they are aware of, create or experience risks, what they perceived as the roles and responsibilities for safety and how they or their employer managed safety. Results In-depth interviews were carried out with 48 participants and an online survey was completed by 231 respondents. Gig work led some couriers to experience impairment caused by fatigue and pressure to violate speed limits and to use their phones whilst driving. Many admitted to having a collision and experiencing near misses daily. In the online survey 42% said they had been involved in a collision where there vehicle had been damaged and 10% said that someone had been injured, usually themselves. Most respondents (75%) said there had been occasions while working when they have had to take action to avoid a collision. Conclusions The emergence of the gig driver could give rise to a perfect storm of risk factors affecting the health and safety not just of the people who work in the economy but for other road users. Pressure from Government should make these service providers more aware of their employment obligations and provide safeguards for people who generate income for them. Recommendations are made to improve the safety of gig workers.

Type: Article
Title: The health and safety risks for people who drive for work in the gig economy
Open access status: An open access version is available from UCL Discovery
DOI: 10.1016/j.jth.2019.02.007
Publisher version: https://doi.org/10.1016/j.jth.2019.02.007
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Civil, Environ and Geomatic Eng
URI: https://discovery.ucl.ac.uk/id/eprint/10072460
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