UCL Discovery
UCL home » Library Services » Electronic resources » UCL Discovery

Seeking the 'Smart' in Cities: Managing the process of Innovating with IT

Pittaway, JJ; Montazemi, AR; (2018) Seeking the 'Smart' in Cities: Managing the process of Innovating with IT. In: Proceedings of Twenty-fourth Americas Conference on Information Systems. Association for Information Systems: New Orleans, United States. Green open access

[thumbnail of 2018-05-01 Pittaway & Montazemi 2018 - AMCIS - Innovating with IT in Cities (FINAL).pdf]
Preview
Text
2018-05-01 Pittaway & Montazemi 2018 - AMCIS - Innovating with IT in Cities (FINAL).pdf - Published Version

Download (375kB) | Preview

Abstract

A smart city can be defined as a city seeking to address public issues via information technology solutions on the basis of a multi-stakeholder, municipally based partnership. Core to the smart city agenda is realizing a new innovation strategy for municipal governance based on high levels of cooperation among stakeholders to improve the efficiency and quality of public service delivery. Governments can enact an integrated digital platform to support high levels of cooperation among stakeholders with process management, and thereby align cooperative activities with public priorities. Drawing on punctuated equilibrium theory, we examine what know-how enables some city managers to manage implementation of an integrated digital platform for innovating with IT, and what know-how is lacking in city governments that fail to do so. We report evidence from case studies in eleven city governments to identify what knowhow city managers require for the competence to manage such an implementation.

Type: Proceedings paper
Title: Seeking the 'Smart' in Cities: Managing the process of Innovating with IT
Event: Twenty-fourth Americas Conference on Information Systems
ISBN-13: 9780996683166
Open access status: An open access version is available from UCL Discovery
Publisher version: https://aisel.aisnet.org/amcis2018/eGovernment/Pre...
Additional information: This version is the version of record. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: IT governance, digital platform, knowledge management, smart cities, e-government
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > UCL School of Management
URI: https://discovery.ucl.ac.uk/id/eprint/10071919
Downloads since deposit
38Downloads
Download activity - last month
Download activity - last 12 months
Downloads by country - last 12 months

Archive Staff Only

View Item View Item