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User experience of digital technologies in citizen science

Skarlatidou, A; Ponti, M; Sprinks, J; Nold, C; Haklay, M; Kanjo, E; (2019) User experience of digital technologies in citizen science. JCOM: Journal of Science Communication , 18 (1) 10.22323/2.18010501. Green open access

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Abstract

The growing interest in citizen science has resulted in a new range of digital tools that facilitate the interaction and communications between citizens and scientists. Considering the ever increasing number of applications that currently exist, it is surprising how little we know about how volunteers interact with these technologies, what they expect from them, and why these technologies succeed or fail. Aiming to address this gap, JCOM organized this special issue on the role of User Experience (UX) of digital technologies in citizen science which is the first to focus on the qualities and impacts of interface and user design within citizen science. Seven papers are included that highlight three key aspects of user-focused research and methodological approaches. In the first category, "design standards", the authors explore the applicability of existing standards, build and evaluate a set of guidelines to improve interactions with citizen science applications. In the second, "design methods", methodological approaches for getting user feedback, analysing user behaviour and exploring different interface designs modes are explored. Finally, "user experience in the physical and digital world" explores crossovers with other fields to improve our understanding of user experiences and demonstrate how design choices not only influence digital interactions but also shape interactions with the wider world.

Type: Article
Title: User experience of digital technologies in citizen science
Open access status: An open access version is available from UCL Discovery
DOI: 10.22323/2.18010501
Publisher version: https://doi.org/10.22323/2.18010501
Language: English
Additional information: © The Author(s). This article is licensed under the terms of the Creative Commons Attribution — NonCommercial — NoDerivativeWorks 4.0 License https://creativecommons.org/licenses/by-nc-nd/4.0/
Keywords: Citizen science
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL SLASH
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS > Dept of Geography
URI: https://discovery.ucl.ac.uk/id/eprint/10069191
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