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What do volunteers want from citizen science technologies? A systematic literature review and best practice guidelines

Skarlatidou, A; Hamilton, A; Vitos, M; Haklay, M; (2019) What do volunteers want from citizen science technologies? A systematic literature review and best practice guidelines. JCOM: Journal of Science Communication , 18 (1) , Article A02. 10.22323/2.18010202. Green open access

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Abstract

Although hundreds of citizen science applications exist, there is lack of detailed analysis of volunteers' needs and requirements, common usability mistakes and the kinds of user experiences that citizen science applications generate. Due to the limited number of studies that reflect on these issues, it is not always possible to develop interactions that are beneficial and enjoyable. In this paper we perform a systematic literature review to identify relevant articles which discuss user issues in environmental digital citizen science and we develop a set of design guidelines, which we evaluate using cooperative evaluation. The proposed research can assist scientists and practitioners with the design and development of easy to use citizen science applications and sets the basis to inform future Human-Computer Interaction research in the context of citizen science.

Type: Article
Title: What do volunteers want from citizen science technologies? A systematic literature review and best practice guidelines
Open access status: An open access version is available from UCL Discovery
DOI: 10.22323/2.18010202
Publisher version: https://doi.org/10.22323/2.18010202
Language: English
Additional information: © The Author(s). This article is licensed under the terms of the Creative Commons Attribution — NonCommercial — NoDerivativeWorks 4.0 License. https://creativecommons.org/licenses/by-nc-nd/4.0/
Keywords: Citizen science, Public engagement with science and technology
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL SLASH
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS
UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of S&HS > Dept of Geography
URI: https://discovery.ucl.ac.uk/id/eprint/10069190
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