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Being ready for the next Uber: can local government reinvent itself?

Cohen, T; (2018) Being ready for the next Uber: can local government reinvent itself? European Transport Research Review , 10 (57) 10.1186/s12544-018-0330-8. Green open access

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The history of Uber’s interaction with local and national governments is surveyed to provide a case study for the wider issue of the governance of private-sector involvement, technological innovation and disruption in the mobility sector. Uber’s tenacious and highly competitive approach to building markets is identified as a significant challenge to authorities and the limited power they have over Uber (beyond simply refusing access) is acknowledged. Uber’s entry into the delivery of statutory services is identified as a particularly striking development. The case of Uber provides useful insights concerning technological innovation and disruption, but more important is the company’s business model. The analysis enables some findings concerning how authorities can prepare for the “next” Uber: these include working on preparedness (by conducting futures work, for example); on standing arrangements (such as insisting on an open data model); and on responding to the entry of a challenging provider or service, through the use of experimental legislation.

Type: Article
Title: Being ready for the next Uber: can local government reinvent itself?
Open access status: An open access version is available from UCL Discovery
DOI: 10.1186/s12544-018-0330-8
Publisher version: https://doi.org/10.1186/s12544-018-0330-8
Language: English
Additional information: © 2018 The Author(s). This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made.
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
URI: https://discovery.ucl.ac.uk/id/eprint/10064421
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