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Indicators for public sector innovations: Theoretical frameworks and practical applications

Kattel, R; Cepilovs, A; Lember, V; Tõnurist, P; (2018) Indicators for public sector innovations: Theoretical frameworks and practical applications. Halduskultuur (Administrative Culture) , 19 (1) pp. 77-104. 10.32994/ac.v19i1.208. Green open access

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Abstract

The paper maps and analyzes all existing practical exercises aiming to develop indicators for public sector innovations. To our knowledge this is the first attempt to comprehensively gather information about various international efforts. We only considered such exercises where actual indicators were developed and used at least once. We map five such exercises through extensive desk research and 13 interviews with surveyed project members. The paper shows that all existing attempts to measure public sector innovations operate within a rather limited conception of the public sector (efficiency), neglecting other possible logics (e.g. legitimacy); the existing exercises also neglect large areas of public sector activities, e.g. cooperation with business and third sectors (such as service co-creation, public-private partnership practices). This narrow focus often dictates that indicators and their technical assumptions are copied from the private sector; none of the five analyzed exercises utilized public administration experience and research (e.g. on performance measurement). The paper argues that instead of trying to come up with quantified indicators, public sector innovations should be assessed in complex evaluation frameworks.

Type: Article
Title: Indicators for public sector innovations: Theoretical frameworks and practical applications
Open access status: An open access version is available from UCL Discovery
DOI: 10.32994/ac.v19i1.208
Publisher version: http://halduskultuur.eu/journal/index.php/HKAC/art...
Language: English
Additional information: This is the published version of record. For information on re-use, please refer to the publisher’s terms and conditions.
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > Inst for Innovation and Public Purpose
URI: https://discovery.ucl.ac.uk/id/eprint/10063701
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