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The Mobility as a Service Maturity Index: Preparing the Cities for the Mobility as a Service Era

Kamargianni, M; Goulding, R; (2018) The Mobility as a Service Maturity Index: Preparing the Cities for the Mobility as a Service Era. In: Proceedings of 7th Transport Research Arena TRA 2018. Zenodo: April 16-19, 2018, Vienna, Austria. Green open access

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Abstract

Mobility as a Service (MaaS) is the use of a “digital interface to source and manage the provision of transport related services” which meet peoples mobility requirements. The implementation of a MaaS based transport system is dependent on a city possessing a number of characteristics. Before planning for MaaS it is important for decision makers to understand how close a city is to fulfilling these characteristics. Therefore, the aim of this study is to develop the ‘MaaS Maturity Index’. This measures a cit’s readiness for MaaS implementation based on characteristics across five dimensions: 1. Transport operators data sharing and openness, 2. Citizen familiarity and willingness, 3. Policy, regulation and legislation, 4. ICT infrastructure, and 5. Transport services and infrastructure. The index has been applied to two metropolitan areas in the UK; London and the West Midlands. The results indicate that, as expected, London is slightly more ready for MaaS than the West Midlands, but that both cities have lots of room for improvement.

Type: Proceedings paper
Title: The Mobility as a Service Maturity Index: Preparing the Cities for the Mobility as a Service Era
Event: 7th Transport Research Arena TRA 2018
Location: Viena
Dates: 16 April 2018 - 18 December 2018
Open access status: An open access version is available from UCL Discovery
DOI: 10.5281/zenodo.1485002
Publisher version: https://doi.org/10.5281/zenodo.1485002
Language: English
Additional information: Copyright © The Author(s), 2018. This article is distributed under the terms of the Creative Commons Attribution Non Commercial No Derivatives 4.0 International (https://creativecommons.org/licenses/by-nc-nd/4.0/legalcode)
Keywords: Mobility as a Service; MaaS; Index; API; Data; Openness; Cities
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > Bartlett School Env, Energy and Resources
URI: https://discovery.ucl.ac.uk/id/eprint/10063087
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