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The Mobility as a Service Maturity Index: Preparing Cities for the Mobility as a Service Era

Kamargianni, M; Goulding, R; (2018) The Mobility as a Service Maturity Index: Preparing Cities for the Mobility as a Service Era. In: Proceedings of the 25th ITS World Congress 2018. (pp. EU-TP1096). International Transport Forum: Copenhagen, Denmark. Green open access

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Abstract

Mobility as a Service (MaaS) is the use of a “digital interface to source and manage the provision of transport related services” which meet people’s mobility requirements. The implementation of a MaaS based transport system is dependent on a city possessing a number of characteristics. Before planning for MaaS it is important for decision makers to understand how close a city is to fulfilling these characteristics. Therefore, the aim of this study is to develop the ‘MaaS Maturity Index’. This measures a cit’s readiness for MaaS implementation based on characteristics across five dimensions: 1. Transport operators data sharing and openness, 2. Citizen familiarity and willingness, 3. Policy, regulation and legislation, 4. ICT infrastructure, and 5. Transport services and infrastructure. The index is applied to four metropolitan areas in Europe; London, Birmingham, Greater Manchester, and Copenhagen. The results indicate that London is slightly more ready for MaaS, but that all cities have lots of room for improvement.

Type: Proceedings paper
Title: The Mobility as a Service Maturity Index: Preparing Cities for the Mobility as a Service Era
Event: ITS World Congress 2018
Location: Copenhagen
Dates: 17 September 2018 - 21 October 2018
Open access status: An open access version is available from UCL Discovery
Publisher version: https://www.itf-oecd.org/25th-its-world-congress
Language: English
Additional information: This version is the version of record. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: MaaS, Mobility as a service, Index, Openess, Cities
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > Bartlett School Env, Energy and Resources
URI: https://discovery.ucl.ac.uk/id/eprint/10060388
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