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Impact of noise on self-rated job satisfaction and health in open-plan offices: a structural equation modelling approach

Lee, PJ; Lee, BK; Jeon, JY; Zhang, M; Kang, J; (2016) Impact of noise on self-rated job satisfaction and health in open-plan offices: a structural equation modelling approach. Ergonomics , 59 (2) pp. 222-234. 10.1080/00140139.2015.1066877. Green open access

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Abstract

This study uses a structural equation model to examine the effects of noise on self-rated job satisfaction and health in open-plan offices. A total of 334 employees from six open-plan offices in China and Korea completed a questionnaire survey. The questionnaire included questions assessing noise disturbances and speech privacy, as well as job satisfaction and health. The results indicated that noise disturbance affected self-rated health. Contrary to popular expectation, the relationship between noise disturbance and job satisfaction was not significant. Rather, job satisfaction and satisfaction with the environment were negatively correlated with lack of speech privacy. Speech privacy was found to be affected by noise sensitivity, and longer noise exposure led to decreased job satisfaction. There was also evidence that speech privacy was a stronger predictor of satisfaction with environment and job satisfaction for participants with high noise sensitivity. In addition, fit models for employees from China and Korea showed slight differences.

Type: Article
Title: Impact of noise on self-rated job satisfaction and health in open-plan offices: a structural equation modelling approach
Open access status: An open access version is available from UCL Discovery
DOI: 10.1080/00140139.2015.1066877
Publisher version: https://doi.org/10.1080/00140139.2015.1066877
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: noise, open-plan office, job satisfaction, health, structural equation model
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > Bartlett School Env, Energy and Resources
URI: https://discovery.ucl.ac.uk/id/eprint/10058507
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