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Relational Misperceptions in the Workplace: New Frontiers and Challenges

Byron, K; Landis, BD; (2018) Relational Misperceptions in the Workplace: New Frontiers and Challenges. Organization Science , 31 (1) 10.1287/orsc.2019.1285. Green open access

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Abstract

Understanding the social landscape at work helps employees accomplish organizational goals. A growing body of evidence, however, suggests that people are fallible perceivers of their work relationships. People do not always know how much others trust (or distrust) them, consider them a friend (or enemy), or rely on them for advice or information at work. Such relational misperceptions may be especially likely in the context of work organizations. Here, we develop theoretical accounts to explain how and why employees misinterpret the nature of their relationships with others at work—and what consequences ensue when they do. We direct attention to five key opportunities for future research on when and why relational misperceptions occur and matter in organizations. Building on the small body of organizational research and larger body of nonorganizational research on relationship misperception, we also identify areas that may be fruitful for exploration, highlighting several topics in the organizational literature that could be enlivened by considering the role of relational misperceptions. For example, we consider how employees’ relational misperceptions may affect how influential they are at work, how effectively they lead others, and how they navigate the social landscape in organizations.

Type: Article
Title: Relational Misperceptions in the Workplace: New Frontiers and Challenges
Open access status: An open access version is available from UCL Discovery
DOI: 10.1287/orsc.2019.1285
Publisher version: https://doi.org/10.1287/orsc.2019.1285
Language: English
Additional information: This work is licensed under a Creative Commons Attribution 4.0 International License. You are free to copy, distribute, transmit and adapt this work, but you must attribute this work as “Organization Science. Copyright © 2019 The Author(s). https://doi.org/10.1287/orsc.2019.1285, used under a Creative Commons Attribution License: https://creativecommons.org/licenses/by/4.0/.”
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > UCL School of Management
URI: https://discovery.ucl.ac.uk/id/eprint/10055370
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