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Boundary spanning and knowledge brokering for digital innovation

Papadonikolaki, E; Azzouz, A; (2018) Boundary spanning and knowledge brokering for digital innovation. In: Proceedings of the 16th Engineering Project Organization Conference 2018. (pp. pp. 705-721). Engineering Project Organization Society (EPOS): Brijuni, Croatia. Green open access

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Abstract

The adoption of digital innovations in construction is a topic with growing importance, as organisations restructure to adopt and sustain innovations. Building Information Modelling (BIM) is currently at the forefront of this digital shift in Architecture, Engineering, and Construction (AEC) industry. The relation between knowledge sharing and sustained innovation adoption in organisations has been previously acknowledged by management scholars. There is further room to adopt a structurational view of knowledge and focus on how agency contributes to knowledge sharing for increasing digital innovation adoption in firms. This paper uses the theoretical lens of boundaries and boundary brokers to guide the data selection and interpret a rich dataset about boundary brokers of digital innovation. The research aim is to explore how these boundary brokers, referred to as digital innovation champions, facilitate knowledge of digital innovations and BIM to support digital transformation in firms. A single case study of a large international multi-disciplinary consultancy was used as a research setting. Data were collected through interviews with the digital champions as well as with additional data collected from the internal online platform for data triangulation and research validation. Key findings include the multi-faceted levels of boundaries crossed by the digital champions to share knowledge about digital innovation: hierarchical, professional and organisational boundaries. Namely, the digital champions were found to hold multiple memberships in groups, holding both technical and inter-personal competences as well as engaging in conflict resolution. The study concludes with implications for practice and suggests courses of actions to increase knowledge sharing in firms for innovation adoption by developing and incentivising individuals.

Type: Proceedings paper
Title: Boundary spanning and knowledge brokering for digital innovation
Event: 16th Engineering Project Organization Conference (EPOC)
Location: Brijuni, Croatia
Dates: 25 June 2018 - 27 June 2018
Open access status: An open access version is available from UCL Discovery
Publisher version: https://img1.wsimg.com/blobby/go/19ec593e-0c9c-4cf...
Language: English
Additional information: This version is the version of record. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Boundary spanning, Building Information Modelling (BIM) adoption, digital innovation, knowledge brokers.
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > The Bartlett Sch of Const and Proj Mgt
URI: https://discovery.ucl.ac.uk/id/eprint/10051365
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