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Innovation labs in the public sector: what they are and what they do?

Tõnurist, P; Kattel, R; Lember, V; (2017) Innovation labs in the public sector: what they are and what they do? Public Management Review , 19 (10) pp. 1455-1479. 10.1080/14719037.2017.1287939. Green open access

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Abstract

This article is a first comprehensive attempt to globally map and analyse innovation labs (i-labs) in the public sector. The article analyzes theoretical reasons why i-labs are created in the public sector and tests these assumptions in practice. During the empirical study, thirty-five such organizations all over the world were identified. The research is based on a two-step approach: first, a comprehensive survey was carried out followed by an extensive in-depth interview with the managing figures of i-labs; eleven i-labs responded. The article finds support for the assumptions of external complexity, technological challenges, emulation, and legitimization as reasons behind the creation of i-labs.

Type: Article
Title: Innovation labs in the public sector: what they are and what they do?
Open access status: An open access version is available from UCL Discovery
DOI: 10.1080/14719037.2017.1287939
Publisher version: https://doi.org/10.1080/14719037.2017.1287939
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Innovation labs, Public sector, Organization theory, Experimentation
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of the Built Environment > Inst for Innovation and Public Purpose
URI: https://discovery.ucl.ac.uk/id/eprint/10051255
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