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Seeing (Movement) is Believing: The Effect of Motion on Perception of Automatic Systems Performance

García García, P; Costanza, E; Verame, J; Nowacka, D; Ramchurn, SD; (2018) Seeing (Movement) is Believing: The Effect of Motion on Perception of Automatic Systems Performance. Human-Computer Interaction 10.1080/07370024.2018.1453815. (In press). Green open access

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Abstract

In this article, we report on one lab study and seven follow-up studies on a crowdsourcing platform designed to investigate the potential of animation cues to influence users’ perception of two smart systems: a handwriting recognition and a part-of-speech tagging system. Results from the first three studies indicate that animation cues can influence a participant’s perception of both systems’ performance. The subsequent three studies, designed to try and identify an explanation for this effect, suggest that this effect is related to the participants’ mental model of the smart system. The last two studies were designed to characterize the effect more in detail, and they revealed that different amounts of animation do not seem to create substantial differences and that the effect persists even when the system’s performance decreases, but only when the difference in performance level between the systems being compared is small.

Type: Article
Title: Seeing (Movement) is Believing: The Effect of Motion on Perception of Automatic Systems Performance
Open access status: An open access version is available from UCL Discovery
DOI: 10.1080/07370024.2018.1453815
Publisher version: https://doi.org/10.1080/07370024.2018.1453815
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Smart Systems; Performance Perception; User Study; Animation Cues; Visual Feedback; User Experience
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences > UCL Interaction Centre
URI: https://discovery.ucl.ac.uk/id/eprint/10046779
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