UCL Discovery
UCL home » Library Services » Electronic resources » UCL Discovery

Factors affecting patient satisfaction with the psychiatric ward round: Retrospective cross-sectional study

Labib, PLZ; Brownell, L; (2009) Factors affecting patient satisfaction with the psychiatric ward round: Retrospective cross-sectional study. Psychiatric Bulletin , 33 (8) pp. 295-298. 10.1192/pb.bp.108.020529. Green open access

[img]
Preview
Text
Labib_Psychiatric Bulletin-2009-Labib-295-8.Redactedpdf.pdf

Download (76kB) | Preview

Abstract

AIMS AND METHOD: A questionnaire was distributed to patients in a psychiatric hospital in Birmingham, UK, to identify the factors that affect their satisfaction with the ward round. RESULTS: The questionnaire was completed by 42 patients (53% response rate). Waiting time was the only variable to be significantly correlated with total score of patient satisfaction. Regression analysis also identified diagnosis and patients meeting their consultant before the first ward round as significant predictors of patient satisfaction. CLINICAL IMPLICATIONS: Reducing waiting time and ensuring that the consultant meets the patient before the first ward round would make a significant improvement to the in-patient experience, without causing much disruption to standard clinical practice.

Type: Article
Title: Factors affecting patient satisfaction with the psychiatric ward round: Retrospective cross-sectional study
Open access status: An open access version is available from UCL Discovery
DOI: 10.1192/pb.bp.108.020529
Publisher version: https://doi.org/10.1192/pb.bp.108.020529
Language: English
Additional information: COPYRIGHT: © Royal College of Psychiatrists, 2009 This is an Open Access article, distributed under the terms of the Creative Commons Attribution (CC-BY) license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
UCL classification: UCL
UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Medical Sciences > Div of Medicine
URI: https://discovery.ucl.ac.uk/id/eprint/10043710
Downloads since deposit
72Downloads
Download activity - last month
Download activity - last 12 months
Downloads by country - last 12 months

Archive Staff Only

View Item View Item