@misc{discovery16141,
           title = {Design rules and Web 2.0: mismatched models of how people use the Internet for healthcare},
            note = {Unpublished},
           month = {June},
            year = {2009},
       booktitle = {Third LifeGuide Workshop},
             url = {http://www.lifeguideonline.org/workshops/June2009.php},
          author = {Potts, H.}
}