?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.au=Oliver%2C+M&rft.aufirst=M&rft.aulast=Oliver&rft.date=1+January+2000&rft.issn=0167-5265&rft.atitle=Evaluating+online+teaching+and+learning&rft.title=Information+Services+and+Use&rft.issue=2-3&rft.volume=20&rft.pages=83-94&rft.genre=article