eprintid: 1473901 rev_number: 34 eprint_status: archive userid: 608 dir: disk0/01/47/39/01 datestamp: 2016-01-25 14:15:18 lastmod: 2020-02-12 17:35:14 status_changed: 2016-01-25 14:15:18 type: article metadata_visibility: show creators_name: Tripathi, K creators_name: Borrion, H title: Safe, secure or punctual? A simulator study of train driver response to reports of explosives on a metro train ispublished: pub divisions: UCL divisions: A01 divisions: B04 divisions: C05 divisions: F52 keywords: human error, railway security, task trade-off, railway simulator, terrorism note: This work is licensed under a Creative Commons Attribution 3.0 Unported License. The images or other third party material in this article are included in the article’s Creative Commons license, unless indicated otherwise in the credit line; if the material is not included under the Creative Commons license, users will need to obtain permission from the license holder to reproduce the material. To view a copy of this license, visit http://creativecommons.org/licenses/by/3.0/. abstract: Many transport organizations now regard regular employees as important contributors to their security strategies. For this reason, it is essential to understand the interaction between service and security tasks. There is empirical evidence, for example, that workers under pressure to be punctual make more errors in the performance of safety procedures. It is therefore useful to determine whether punctuality goals have a similar effect on the performance of security procedures. This article reports a study conducted on a metropolitan rail system driving simulator to test whether train drivers also ‘take shortcuts’ in the perfomance of security procedures when placed under pressure of punctuality. Four hypotheses were tested using performance measures of two groups of 10 participants. The results show that there is a conflict not only between service and security goals, but also between safety and security goals. date: 2016-02 date_type: published official_url: http://dx.doi.org/10.1057/sj.2015.46 oa_status: green full_text_type: pub language: eng primo: open primo_central: open_green verified: verified_manual elements_id: 1068927 doi: 10.1057/sj.2015.46 lyricists_name: Borrion, Herve lyricists_name: Tripathi, Kartikeya lyricists_id: HBORR81 lyricists_id: TRIPA08 actors_name: Borrion, Herve actors_name: Mackay, Naomi actors_id: HBORR81 actors_id: NSDMA44 actors_role: owner actors_role: impersonator full_text_status: public publication: Security Journal volume: 29 number: 1 pagerange: 87-105 issn: 0955-1662 citation: Tripathi, K; Borrion, H; (2016) Safe, secure or punctual? A simulator study of train driver response to reports of explosives on a metro train. Security Journal , 29 (1) pp. 87-105. 10.1057/sj.2015.46 <https://doi.org/10.1057/sj.2015.46>. Green open access document_url: https://discovery.ucl.ac.uk/id/eprint/1473901/11/sj201546a.pdf