?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adissertation&rft.aufirst=C&rft.au=Porter%2C+C&rft.aulast=Porter&rft.tpages=270&rft.date=28+June+2015&rft.inst=UCL+(University+College+London)&rft.title=Designing+for+experience+-+a+requirements+framework+for+enrolment+based+and+public+facing+e-government+services&rft.degree=Doctoral