eprintid: 10201328 rev_number: 6 eprint_status: archive userid: 699 dir: disk0/10/20/13/28 datestamp: 2024-12-11 15:06:56 lastmod: 2024-12-11 15:06:56 status_changed: 2024-12-11 15:06:56 type: article metadata_visibility: show sword_depositor: 699 creators_name: Hoefsloot, Fenna Imara creators_name: Martinez, Javier creators_name: Richter, Christine creators_name: Pfeffer, Karin title: Expert-Amateurs and Smart Citizens: How Digitalization Reconfigures Lima's Water Infrastructure ispublished: pub divisions: UCL divisions: B03 divisions: C03 divisions: F26 keywords: auto-construction; digitalization; expert-amateurs; Lima; Peru; smart cities; smart citizens; water infrastructure note: © Fenna Imara Hoefsloot, Javier Martínez, Christine Richter, Karin Pfeffer. This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 license (http://creativecommons.org/licenses/by/4.0). abstract: In Lima, residents are fundamental co-creators of the urban water infrastructure, taking up various roles in the operation, maintenance, and expansion of the water distribution system. As Lima’s potable water company presses the transition from decentralized and auto-constructed to centralized and digital, this article explores how the implementation of digital infrastructure reconfigures the role of residents in the water distribution system. Our analysis draws on an ethnographic research approach, using formal and informal interviews, and focus groups in three areas representing Lima’s diversity in settlement categories and types of water consumers. By analyzing the digitalization of Lima’s water infrastructure through the perspective of its residents, this research contributes to understanding how top-down, digital governance practices mediate the agency and everyday experiences of people living in Southern cities. We observe that the digitalization of the water infrastructure marginalizes the participation of the ‘expert-amateur,’ a crucial role in the development of urban in the Global South, while providing more space for the ‘smart citizen’ to engage in infrastructuring. This article concludes that to overcome the perpetual creation of the center and the periphery through digitalization, urban infrastructure management should be sensitive to residents’ diverse strategies in managing resources. date: 2020 date_type: published publisher: COGITATIO PRESS official_url: https://doi.org/10.17645/up.v5i4.3453 oa_status: green full_text_type: pub language: eng primo: open primo_central: open_green verified: verified_manual elements_id: 2026492 doi: 10.17645/up.v5i4.3453 lyricists_name: Hoefsloot, Fenna lyricists_id: FHOEF87 actors_name: Hoefsloot, Fenna actors_id: FHOEF87 actors_role: owner full_text_status: public publication: Urban Planning volume: 5 number: 4 pagerange: 312-323 pages: 12 citation: Hoefsloot, Fenna Imara; Martinez, Javier; Richter, Christine; Pfeffer, Karin; (2020) Expert-Amateurs and Smart Citizens: How Digitalization Reconfigures Lima's Water Infrastructure. Urban Planning , 5 (4) pp. 312-323. 10.17645/up.v5i4.3453 <https://doi.org/10.17645/up.v5i4.3453>. Green open access document_url: https://discovery.ucl.ac.uk/id/eprint/10201328/1/UP%205%20%284%29%20-%20Expert-Amateurs%20and%20Smart%20Citizens_%20How%20Digitalization%20Reconfigures%20Lima%27s%20Water%20Infrastructure.pdf