eprintid: 10196691
rev_number: 8
eprint_status: archive
userid: 699
dir: disk0/10/19/66/91
datestamp: 2024-09-06 07:06:18
lastmod: 2024-09-06 07:06:18
status_changed: 2024-09-06 07:06:18
type: article
metadata_visibility: show
sword_depositor: 699
creators_name: Sun, Ning
creators_name: Ning, Yan
creators_name: Li, Yadi
title: Tackling Tensions between Project Owner and
Project Manager in Benefits Realization of Public
Projects: A Paradox Perspective
ispublished: inpress
divisions: UCL
divisions: B04
divisions: C04
keywords: Public project, Interdependence, Paradox,
Tension, Benefits realization
note: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
abstract: The project owner and manager are responsible for project benefits realization and project delivery, respectively. While the project owner and manager are of close interdependence, they face paradoxical tensions. This poses significant challenges for project benefits realization. Thus, this research aims to explore the evolution of paradoxical tensions between the project owner and manager in public projects. Qualitative research was drawn with 22 interviews (13 individual and 9 group interviews involving 59 interviewees) and three real-life cases. This research presents a paradox framework that encapsulates owner-manager tensions at three project phases, coping strategies, and the resulting tension dynamic cycle (i.e., vicious cycle or temporary balance). This study extends project management literature by revealing multiple-phase and dynamic tensions between the project owner and manager from the paradox perspective, and proposing strategies to address tensions for project benefits realization.
date: 2024-09-03
date_type: published
publisher: Institute of Electrical and Electronics Engineers (IEEE)
official_url: http://dx.doi.org/10.1109/tem.2024.3454165
oa_status: green
full_text_type: other
language: eng
primo: open
primo_central: open_green
verified: verified_manual
elements_id: 2310311
doi: 10.1109/tem.2024.3454165
lyricists_name: Sun, Ning
lyricists_id: NSUNX52
actors_name: Sun, Ning
actors_id: NSUNX52
actors_role: owner
full_text_status: public
publication: IEEE Transactions on Engineering Management
pagerange: 1-15
issn: 0018-9391
citation:        Sun, Ning;    Ning, Yan;    Li, Yadi;      (2024)    Tackling Tensions between Project Owner and Project Manager in Benefits Realization of Public Projects: A Paradox Perspective.                   IEEE Transactions on Engineering Management     pp. 1-15.    10.1109/tem.2024.3454165 <https://doi.org/10.1109/tem.2024.3454165>.    (In press).    Green open access   
 
document_url: https://discovery.ucl.ac.uk/id/eprint/10196691/1/FINAL%20VERSION.pdf