eprintid: 10189525
rev_number: 8
eprint_status: archive
userid: 699
dir: disk0/10/18/95/25
datestamp: 2024-03-25 18:18:00
lastmod: 2025-02-14 07:10:06
status_changed: 2024-03-25 18:18:00
type: article
metadata_visibility: show
sword_depositor: 699
creators_name: Si, H
creators_name: Li, N
creators_name: Cheng, L
creators_name: Wu, G
creators_name: De Vos, J
title: Are you a happy traveler? Exploring ridesourcing travelers' satisfaction and subjective well-being
ispublished: pub
divisions: UCL
divisions: B04
divisions: C04
divisions: F39
keywords: Satisfaction, Shared mobility, Ride, sharing, Consumer behavior, Environmental concern, PLS-SEM
note: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
abstract: This study proposes an integrated theoretical framework to comprehensively examine the satisfaction and subjective well-being of ridesourcing travelers. A total of 1370 survey responses from China were empirically examined, using partial least squares structural equation modeling and multigroup comparison methods. The findings show that platform safety, driver competence, car comfort, environmental benefit, and social benefit significantly affect travel satisfaction. The influence of order matching efficiency on satisfaction is non-significant but contributes to improving subjective well-being. Environmental concern positively moderates the effect of satisfaction on subjective well-being. Additionally, platform safety significantly improves female satisfaction while environmental concern significantly enhances male satisfaction. Order matching efficiency exerts a stronger impact on improving well-being in the shared travel mode than in the non-shared travel mode. These findings supplement the existing knowledge on shared mobility satisfaction and well-being, and provide valuable practical implications for the sustainable development of ridesourcing.
date: 2024-03-01
date_type: published
publisher: Elsevier BV
official_url: http://dx.doi.org/10.1016/j.trd.2024.104108
oa_status: green
full_text_type: other
language: eng
primo: open
primo_central: open_green
verified: verified_manual
elements_id: 2253260
doi: 10.1016/j.trd.2024.104108
lyricists_name: De Vos, Jonas
lyricists_id: JDEVO07
actors_name: De Vos, Jonas
actors_id: JDEVO07
actors_role: owner
full_text_status: public
publication: Transportation Research Part D: Transport and Environment
volume: 128
article_number: 104108
issn: 1361-9209
citation:        Si, H;    Li, N;    Cheng, L;    Wu, G;    De Vos, J;      (2024)    Are you a happy traveler? Exploring ridesourcing travelers' satisfaction and subjective well-being.                   Transportation Research Part D: Transport and Environment , 128     , Article 104108.  10.1016/j.trd.2024.104108 <https://doi.org/10.1016/j.trd.2024.104108>.       Green open access   
 
document_url: https://discovery.ucl.ac.uk/id/eprint/10189525/1/TRD-LAST-Manuscript.pdf