eprintid: 10129358
rev_number: 14
eprint_status: archive
userid: 608
dir: disk0/10/12/93/58
datestamp: 2021-06-10 17:01:08
lastmod: 2021-10-25 22:39:47
status_changed: 2021-06-10 17:01:08
type: article
metadata_visibility: show
creators_name: Johnson, M
creators_name: Roehrich, JK
creators_name: Chakkol, M
creators_name: Davies, A
title: Reconciling and reconceptualising servitization research: drawing on modularity, platforms, ecosystems, risk and governance to develop mid-range theory
ispublished: inpress
divisions: UCL
divisions: B04
divisions: C04
divisions: F37
keywords: Servitization, modularity, platforms, ecosystems, governance, risk
note: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
abstract: PURPOSE: This research bridges disparate research on servitization, namely product–service systems (PSS) and integrated solutions (IS), to provide valuable insights for the progression of the field. It acts as a reconciliation of these research streams and offers a reconceptualised agenda incorporating recent research on platforms, ecosystems, modularity, risk and governance as key conceptual themes to synthesise and build theory.

DESIGN/METHODOLOGY/APPROACH:
This is a conceptual, theory development article focused on advancing thinking on servitization by identifying systematic and theoretically informed research themes. It also proposes future research opportunities to advance theoretical contributions and practical implications for servitization research.



FINDINGS:
By reviewing and synthesising extant PSS and IS research, this article identified five core themes – namely modularity, platforms, ecosystems, risks and governance. The importance of these five themes and their linkages to PSS and IS are examined and a theoretical framework with a future research agenda to advance servitization is proposed.



ORIGINALITY/VALUE:
This paper considers the similarities and differences between PSS and IS in order to develop a theory and to reconcile formerly disparate research efforts by establishing linkages between core themes and identifying valuable synergies for scholars. The importance of the core themes and current gaps within and across these themes are shown, and a mid-range theory for servitization is positioned to bridge the servitization-related PSS and IS communities.
date: 2021-05-03
date_type: published
official_url: https://doi.org/10.1108/IJOPM-08-2020-0536
oa_status: green
full_text_type: other
language: eng
primo: open
primo_central: open_green
verified: verified_manual
elements_id: 1869500
doi: 10.1108/IJOPM-08-2020-0536
lyricists_name: Davies, Andrew
lyricists_id: ADAVI16
actors_name: Flynn, Bernadette
actors_id: BFFLY94
actors_role: owner
full_text_status: public
publication: International Journal of Operations and Production Management
citation:        Johnson, M;    Roehrich, JK;    Chakkol, M;    Davies, A;      (2021)    Reconciling and reconceptualising servitization research: drawing on modularity, platforms, ecosystems, risk and governance to develop mid-range theory.                   International Journal of Operations and Production Management        10.1108/IJOPM-08-2020-0536 <https://doi.org/10.1108/IJOPM-08-2020-0536>.    (In press).    Green open access   
 
document_url: https://discovery.ucl.ac.uk/id/eprint/10129358/1/WRAP-reconciling-reconceptualising-servitization-research-Johnson-2021.pdf