eprintid: 10109112 rev_number: 16 eprint_status: archive userid: 608 dir: disk0/10/10/91/12 datestamp: 2020-09-07 09:59:27 lastmod: 2021-10-11 22:17:48 status_changed: 2020-09-07 09:59:27 type: article metadata_visibility: show creators_name: Wheeler, C creators_name: Furniss, D creators_name: Galal-Edeen, GH creators_name: Blandford, A creators_name: Franklin, BD title: Patients' Perspectives on the Quality and Safety of Intravenous Infusions: A Qualitative Study ispublished: pub divisions: UCL divisions: B02 divisions: C08 divisions: D10 divisions: G11 divisions: B04 divisions: C05 divisions: F48 keywords: intravenous infusions, patient participation, patient safety, patient satisfaction, qualitative methods note: © 2020 by Association for Patient Experience. This article is distributed under the terms of the Creative Commons Attribution 4.0 License (https://creativecommons.org/licenses/by/4.0/). abstract: BACKGROUND: The administration of medication or fluids via the intravenous route is a common intervention for many hospital inpatients. However, little research has explored the safety and quality of intravenous therapy from the patient’s perspective, despite the role of the patient in patient safety receiving increased attention in recent years. OBJECTIVE: To explore patients’ perspectives on the perceived quality and safety of intravenous infusions and identify implications for practice. METHOD: Qualitative semistructured interviews were conducted with 35 hospital patients receiving intravenous infusions in critical care, oncology day care, general medicine, and general surgery areas within 4 National Health Service hospitals in England. Data were analyzed thematically. RESULTS: Four underlying and interlinked themes were identified: knowledge about intravenous infusions, challenges associated with receiving intravenous infusions, the role of health-care professionals, and patients’ attitudes toward receiving infusions. CONCLUSIONS: Patients were generally satisfied with receiving infusions; however, factors that contributed to decreased feelings of quality and safety were identified, suggesting areas for intervention. Issues to do with infusion pump alarms, reduced mobility, cannulation, and personal preferences for information, if given more attention, may improve patients’ experiences of receiving intravenous infusions. date: 2020-06 date_type: published official_url: https://doi.org/10.1177%2F2374373519843921 oa_status: green full_text_type: pub pmcid: PMC7410139 language: eng primo: open primo_central: open_green verified: verified_manual elements_id: 1810114 doi: 10.1177/2374373519843921 pii: 10.1177_2374373519843921 lyricists_name: Franklin, Bryony lyricists_name: Furniss, Dominic lyricists_id: BFRAN90 lyricists_id: DJFUR55 actors_name: Flynn, Bernadette actors_id: BFFLY94 actors_role: owner full_text_status: public publication: Journal of Patient Experience volume: 7 number: 3 pagerange: 380-385 event_location: United States issn: 2374-3735 citation: Wheeler, C; Furniss, D; Galal-Edeen, GH; Blandford, A; Franklin, BD; (2020) Patients' Perspectives on the Quality and Safety of Intravenous Infusions: A Qualitative Study. Journal of Patient Experience , 7 (3) pp. 380-385. 10.1177/2374373519843921 <https://doi.org/10.1177/2374373519843921>. Green open access document_url: https://discovery.ucl.ac.uk/id/eprint/10109112/1/2374373519843921.pdf