eprintid: 10091994 rev_number: 16 eprint_status: archive userid: 608 dir: disk0/10/09/19/94 datestamp: 2022-02-08 17:08:17 lastmod: 2022-02-08 17:08:17 status_changed: 2022-02-08 17:08:17 type: book_section metadata_visibility: show creators_name: Blandford, A creators_name: Faisal, S creators_name: Attfield, S title: Conceptual design for sensemaking ispublished: pub divisions: UCL divisions: B04 divisions: C05 divisions: F48 note: This version is the author accepted manuscript. For information on re-use, please refer to the publisher's terms and conditions. abstract: The focus of sensemaking research is often on process and resources such as "schemas" and "frames". Less attention has been paid to the conceptual structures that make up the schema or frame, or how visualisations can be designed to support users' conceptual structures. In this chapter, we present an approach to gathering user requirements based on the conceptual structures that people are working with when making sense of a domain. We illustrate the approach with examples drawn from our own experience of designing, prototyping and testing an interactive visualisation tool for making sense of academic literature and of studies of sensemaking by lawyers and journalists. We discuss how to move from requirements to design, drawing on a classification of visualisations that highlights their principal conceptual structuring basis. Since each individual makes sense in their own way, it is beneficial to include features that enable people to work with a representation in their own way; for this, appropriation tools are helpful. We discuss the design of such features. Finally, we present an approach to evaluating interactive visualisations in terms of their support for sensemaking, focusing on the quality of the fit between users and system. date: 2013-06-25 date_type: published publisher: Springer official_url: https://doi.org/10.1007/978-1-4614-7485-2_10 oa_status: green full_text_type: other language: eng primo: open primo_central: open_green verified: verified_manual elements_id: 966794 doi: 10.1007/978-1-4614-7485-2_10 isbn_13: 9781461474845 lyricists_name: Blandford, Ann lyricists_id: AEBLA22 actors_name: Blandford, Ann actors_id: AEBLA22 actors_role: owner full_text_status: public place_of_pub: New York, NY, USA pagerange: 253-283 book_title: Handbook of Human Centric Visualization edition: 1st citation: Blandford, A; Faisal, S; Attfield, S; (2013) Conceptual design for sensemaking. In: Handbook of Human Centric Visualization. (pp. 253-283). Springer: New York, NY, USA. Green open access document_url: https://discovery.ucl.ac.uk/id/eprint/10091994/1/Visualisation%20chapter%20preprint.pdf