@incollection{discovery10085008, editor = {J Jackson}, title = {A Global Agenda for Intercultural Communication Research and Practice}, year = {2011}, publisher = {Routledge}, note = {This version is the author accepted manuscript. For information on re-use, please refer to the publisher's terms and conditions.}, month = {November}, address = {Abingdon, UK}, booktitle = {The Routledge Handbook of Language and Intercultural Communication}, author = {O'Regan, JP and MacDonald, MN}, url = {https://www.routledgehandbooks.com/doi/10.4324/9780203805640} }