%X What motivates public employees to work hard? This book systematically reviews answers
from public administration research. We locate this research in a novel two-dimensional
typology which shows that public employees can be motivated for other- and self-interested
reasons; and extrinsic (motivated by outcomes) and intrinsic (motivated by work itself)
reasons. Public administration research sheds significant light on extrinsic motivators: working
hard to help society (public service motivation), one’s organization (organizational
commitment) and oneself (financial incentives). Future research should focus on hitherto
understudied motivators: symbolic rewards and intrinsic motivators, such as enjoyable work
tasks, warm glow, and relatedness with colleagues.
%O This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
%A M Esteve
%A C Schuster
%L discovery10078835
%I Cambridge University Press
%S Elements in Public and Nonprofit Administration
%T Motivating Public Employees
%C Cambridge, UK
%D 2019