TY  - INPR
SN  - 0010-4620
UR  - https://doi.org/10.1093/comjnl/bxy082
PB  - Oxford University Press (OUP)
ID  - discovery10060602
N2  - The data science technologies of artificial intelligence (AI), Internet of Things (IoT), big data and behavioral/predictive analytics, and blockchain are poised to revolutionize government and create a new generation of GovTech start-ups. The impact from the ?smartification? of public services and the national infrastructure will be much more significant in comparison to any other sector given government?s function and importance to every institution and individual. Potential GovTech systems include Chatbots and intelligent assistants for public engagement, Robo-advisors to support civil servants, real-time management of the national infrastructure using IoT and blockchain, automated compliance/regulation, public records securely stored in blockchain distributed ledgers, online judicial and dispute resolution systems, and laws/statutes encoded as blockchain smart contracts. Government is potentially the major ?client? and also ?public champion? for these new data technologies. This review paper uses our simple taxonomy of government services to provide an overview of data science automation being deployed by governments world-wide. The goal of this review paper is to encourage the Computer Science community to engage with government to develop these new systems to transform public services and support the work of civil servants.
KW  - data science
KW  -  government
KW  -  artificial intelligence
KW  -  blockchain
KW  -  Internet of Things
KW  -  big data
A1  - Engin, Z
A1  - Treleaven, P
JF  - The Computer Journal
AV  - public
Y1  - 2018/08/11/
TI  - Algorithmic Government: Automating Public Services and Supporting Civil Servants in using Data Science Technologies
N1  - © The British Computer Society 2018. This is an Open Access article distributed under the terms of the Creative Commons Attribution License
(http://creativecommons.org/licenses/by/4.0/).
ER  -