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DiCoT Modeling: From Analysis to Design

Furniss, D; Blandford, A; (2010) DiCoT Modeling: From Analysis to Design. Presented at: CHI 2010 workshop: ‘Contextual Analysis and Design’, Atlanta, US. Green open access

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In this paper we propose an approach called DiCoT (Distributed Cognition for Teamwork) that can be used for contextual analysis and design considerations. We analyse the London Ambulance Service (LAS) control room as a case study. This approach develops five models that guide data gathering, that provide points of reflection, and act as boundary objects between analysts, designers and stakeholders. Through using the method we find that information buffering and situation awareness are important for system performance. We conclude by identifying four ways in which DiCoT can help bridge from analysis to design: understanding the basic mechanics of the system, gaining deeper conceptual insight, recognising incremental design opportunities, and more revolutionary design considerations.

Type: Conference item (Presentation)
Title: DiCoT Modeling: From Analysis to Design
Event: CHI 2010 workshop: ‘Contextual Analysis and Design’
Location: Atlanta, US
Dates: 5-10 April 2010
Open access status: An open access version is available from UCL Discovery
Publisher version: http://www.chi-med.ac.uk/research/bibdetail.php?PP...
Language: English
Keywords: Distributed cognition, contextual analysis, design.
URI: http://discovery.ucl.ac.uk/id/eprint/98399
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