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Complaints: the carer's perspective

Bark, P; (1999) Complaints: the carer's perspective. In: Wilson, J and Tingle, J, (eds.) Clinical risk modification. (117 - 127). Butterworth-Heinemann Medical

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Abstract

Risk Management and Clinical Governance embrace systems and processes that help healthcare professionals to monitor, control and have clear accountability and ...

Type:Book chapter
Title:Complaints: the carer's perspective
ISBN:0750629398
ISBN-13:9780750629393
Keywords:Business & Economics
UCL classification:UCL > School of Life and Medical Sciences > Faculty of Population Health Sciences > Institute of Epidemiology and Health Care > CHIME

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