Rawlings, P and Willett, C (1996) Consumer empowerment and the Citizen's Charter. In: Willett, C, (ed.) Public sector reform and the Citizen's Charter. (25 - 42). Blackstone Press: London.
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| Type: | Book chapter |
|---|---|
| Title: | Consumer empowerment and the Citizen's Charter |
| Keywords: | Law |
| UCL classification: | UCL > School of Arts and Social Sciences > Faculty of Laws |
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