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Consumer empowerment and the Citizen's Charter

Rawlings, P; Willett, C; (1996) Consumer empowerment and the Citizen's Charter. In: Willett, C, (ed.) Public sector reform and the Citizen's Charter. (25 - 42). Blackstone Press: London.

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Type:Book chapter
Title:Consumer empowerment and the Citizen's Charter
Keywords:Law
UCL classification:UCL > School of Arts and Social Sciences > Faculty of Laws

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