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MABS: Spreadsheet-based decision support for precision marketing

De Reyck, B; Degraeve, Z; (2006) MABS: Spreadsheet-based decision support for precision marketing. EUROPEAN JOURNAL OF OPERATIONAL RESEARCH , 171 (3) 935 - 950. 10.1016/j.ejor.2005.01.009.

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Abstract

In this paper, we describe a decision support system developed for automatically scheduling and optimising broadcasts of advertisements to mobile phones via SMS (Short Message Service) text messaging. The system, MABS or "Mobile Advertising Broadcast Scheduler", is developed in Microsoft Excel with a link to Lingo, a modelling language and IP solver. It was developed for a London-based company specialized in location-sensitive precision marketing via mobile phones. The system significantly reduced the time required to schedule the broadcasts, and resulted both in increased customer response and revenues. (c) 2005 Elsevier B.V. All rights reserved.

Type: Article
Title: MABS: Spreadsheet-based decision support for precision marketing
Location: Istanbul, TURKEY
DOI: 10.1016/j.ejor.2005.01.009
Keywords: decision support systems, marketing, scheduling, integer programming, large scale optimisation
UCL classification: UCL > School of BEAMS
UCL > School of BEAMS > Faculty of Engineering Science
UCL > School of BEAMS > Faculty of Engineering Science > Management Science and Innovation
URI: http://discovery.ucl.ac.uk/id/eprint/5388
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