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‘I’ll just Google it!’: Should lawyers’ perceptions of Google inform the design of electronic legal resources?

Makri, S.; Blandford, A.; Cox, A.L.; (2007) ‘I’ll just Google it!’: Should lawyers’ perceptions of Google inform the design of electronic legal resources? Presented at: Web Information-Seeking and Interaction Workshop 2007 (WISI2007), Amsterdam, The Netherlands. Green open access

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Abstract

Lawyers, like many user groups, regularly use Google to find information for their work. We present results of a series of interviews with academic and practicing lawyers, where they discuss in what situations they use various electronic resources and why. We find lawyers use Google due to a variety of factors, many of which are related to the need to find information quickly. Lawyers also talk about Google with a certain affection not demonstrated when discussing other resources. Although we can design legal resources to emulate Google or design them based on factors perceived to make Google successful, we suggest this is unlikely to better support legal information-seeking. Instead, we suggest the importance of taking a number of inter-related tradeoffs, related to the factors identified in our study, into account when designing electronic legal resources to help ensure they are useful, usable and used.

Type:Conference item (Presentation)
Title:‘I’ll just Google it!’: Should lawyers’ perceptions of Google inform the design of electronic legal resources?
Event:Web Information-Seeking and Interaction Workshop 2007 (WISI2007)
Location:Amsterdam, The Netherlands
Dates:27 July 2007
Open access status:An open access version is available from UCL Discovery
Publisher version:http://www.uclic.ucl.ac.uk/people/s.makri/makrietalGoogleWISI.pdf
Language:English
Additional information:Part of the 30th Annual International ACM Special Interest Group on Information Retrieval Conference (SIGIR2007) 23-27 July 2007, Amsterdam
Keywords:Information-seeking, Google, law, legal, digital libraries, Grounded Theory, user studies.
UCL classification:UCL > School of Life and Medical Sciences > Faculty of Brain Sciences > Psychology and Language Sciences (Division of) > UCL Interaction Centre
UCL > School of BEAMS > Faculty of Engineering Science > Computer Science

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